Shipping Policy:

At Udhrash Export, we are committed to delivering your diamond purchases with care and efficiency. Please review our shipping policy outlined below:

1. Processing Time: Upon successful order placement, please allow 1-3 business days for order processing. Suppose make to order may cause 7 to 15 days our expert team meticulously inspects each diamond to ensure its quality before shipment.

2. Shipping Methods: We provided you best of best standard shipping.

3. Shipping Destinations: We currently offer shipping to locations worldwide. For international orders.

4. Tracking Information: Once your order is shipped, you will receive a confirmation email containing tracking details. You can easily monitor the status of your shipment through the provided tracking link.

5. Delivery Time: Estimated delivery times vary based on your location. While we strive to meet these estimates, please understand that external factors such as customs processing may occasionally cause delays.

Refund Policy:

At Udhrash Export, customer satisfaction is paramount. If for any reason you are not completely satisfied with your purchase, we offer a transparent refund policy to ensure your peace of mind. Please review the following guidelines:

1. Eligibility: To be eligible for a refund, the diamond must be returned in its original condition, unworn, and accompanied by the original packaging, certificates, and any accompanying documentation.

2. Initiating a Refund: To initiate a refund, please contact us. Will guide you through the return process and provide you with a return authorization.

3. Return Shipping: Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or significantly different from the product description. We recommend using a trackable shipping service to ensure safe return delivery.

4. Inspection and Approval: Upon receiving the returned diamond, our expert gemologists will inspect it to ensure it meets our quality standards. Once approved, we will initiate the refund process.

5. Refund Timeframe: Please allow 7-10 business days for the refunded amount to reflect in your original payment method. Depending on your financial institution, additional processing time may be required.